Columbia Elevator Cabs and Entrances

Home > About  > Company Profile  > Louis Blaiotta  > Lou's Lessons

Lou's Lessons

Have a comment, question, additional knowledge to share, or a suggested topic for a future “lesson?”

About Lou Blaiotta >> | About Lou's Lessons Blog >> |

What are ISO Standards? How are they helpful in supporting a Quality Management System (QMS)?

Lou Blaiotta on Monday, April 17, 2017 at 12:00:00 am

Comments (0)

Mr & Mrs B giving Lavern the award

Marie and I have the proud distinction of awarding high quality employees with our annual Columbia Elevator Founders’ Awards. Here we are with Lavern Morrison whom we honored for his Initiative and dedication to Quality work

There is so much to know when it comes to building a successful company that produces quality products on a regular basis. Last time we discussed how a QMS helps us all keep on track in our company. Today – we will look at how we set the standards of our Quality to an internationally recognized level.

The International Organization for Standardization (ISO), based in Geneva, Switzerland, is an independent, non-governmental, international organization that includes a membership of over 160 national standards bodies. ISO brings together the knowledge of all these experts to develop voluntary, market-relevant international standards.

The standards set out by ISO provide world-class specifications for products, services, and systems.   ISO has published over 20,500 international standards and related documents across every industry including my industry - manufacturing. The primary purpose of these standards is to facilitate international trade by ensuring quality, safety, and efficiency.

International Standards are strategic tools or guidelines that help companies tackle some of the most demanding challenges of modern business. We at Columbia Elevator are looking to meet ISO 9001:2015. The document (which was adopted in September 2015 and goes into effect in 2018) details the criteria for a Quality Management System. Ultimately, by following their standards, a company’s QMS can be certified, and customers would be ensured that they would receive consistent, good quality products.

What are the benefits of ISO International Standards?

Verifying that a company’s QMS works effectively is a big part of ISO 9001:2015. Companies that have incorporated ISO standards into their QMS have seen the following benefits:

  • Cost savings: ISO standards optimize operations and improve the bottom line
  • Enhanced customer satisfaction: ISO standards improve quality, enhance customer satisfaction, and increase sales
  • Access to New Markets: ISO opens up global markets and prevents trade barriers for products
  • Increased Market Share: ISO Standards increased productivity and competitive advantage
  • Environmental Benefits: ISO standards help reduce negative impacts on the environment.


Why is a Quality Management System (QMS) important to an Elevator Company?

Lou Blaiotta on Monday, April 3, 2017 at 12:00:00 am

Comments (0)

LJ & Marie with award

CEPCo recognizes the quality of our employees. Here is CEO LJ Blaiotta recognizing Columbia Elevator Executive Assistant Marie Magee for her inspiration and dedication to the quality of her work.

It’s been a while since I’ve put on my entrepreneur hat. So, today I’m giving a mini-lesson on a topic that is very important to running a manufacturing business.

A Quality Management System (QMS) describes the set of procedures any organization follows to meet its objectives. The procedures are designed to ensure that everyone at the company knows what his/her role is in the organization. The key to completing the role is knowing how to do one’s job while following company processes, procedures, and policies.

A QMS is a system by which a company, like Columbia Elevator Products, can eliminate nonconformance to specifications and set standards in a cost effective and efficient manner.   It’s about having effective design and production functions in place so that we always meet the manufacturing requirements of our products by following specific manufacturing processes. By following a QMS, staff and personnel can work harmoniously together to achieve the mission, vision, goals, and objectives of a company.

How do we communicate our QMS within the company?

All of the company’s procedures are documented in a Quality Manual. The manual is an official company document that itemizes everything incorporated in the management system.   The document includes

  • company quality policies and goals,
  • detailed description of the quality control system,
  • staff roles and relationships, and
  • all procedures, systems, and resources that correspond to the production of high quality goods and services.

What are the Benefits of QMS?

A primary benefit of QMS is to improve the communication within our company across functions, across departments, and across locations so that we are all working together in a structured approach to correct mistakes or defects and collectively determining improvements to our production and products. The three big benefits of an effective QMS include

  • more efficient use of resources,
  • improved risk management, and
  • increased customer satisfaction because we can consistently deliver products per our customer’s needs/specifications.

As you can see, QMS is important to our company so that every staff member can cooperate in achieving our company goals and objectives.


Columbia Elevator Products Makes an Impact on Everyday Life

Lou Blaiotta on Monday, March 20, 2017 at 12:00:00 am

Comments (0)

One of the best parts of working in the elevator industry is the opportunity to improve building access for all people no matter where they live or work. At Columbia Elevator, we are positively impacting everyday life for people across the U.S. and Canada. I’m proud of every employee at Columbia Elevator because their collective work contributes to making life accessible to all. Let me reminisce about some of our jobs:

New York City Skyline

In medical facilities, our products improve the transport of people in need, their families, and the medical personnel or research staff who make a difference in patients’ lives.

  • TECK Acute Care Center Women and Children's Hospital in Vancouver
  • Dayton Children's Hospital in Dayton, OH
  • University of Iowa Health Center/Hospital in Iowa City, Iowa
  • Walter Reed Hospital in Bethesda, MD
  • National Institutes of Health (NIH) in Gaithersburg, MD
  • Memorial Sloane Kettering Ambulatory Care in NY

In residential high-rise buildings, Columbia products help people get home to their apartments or condos in the evening and out into the world in the morning.

  • 56 Leonard Street in Manhattan, NY
  • Hanover Oaks in Houston, TX
  • 29 Flatbush Avenue in Brooklyn, NY
  • 516 Lake Shore Drive in Chicago, Illinois
  • 432 Park Avenue in Manhattan, NY
  • 70 Vestry Street, New York, NY

Of course, there are the corporate structures where people appreciate elevators to move them from one floor to the next.

  • Devon Tower in Oklahoma City, OK
  • World Trade Centers 3 & 4 in Manhattan, NY
  • 900 de Maisonneuve Quest in Montreal, Canada
  • Sales Force Tower in San Francisco, CA
  • 609 Main Street in Houston, TX
  • Federal Courthouse, White Plains, NY
  • 10 Hudson Yards, New York, NY

Mass transit, airports, and hotels take care of people in cities for work, play, and travel.

  • Union Stationin Ontario
  • LAX in Los Angeles, CA
  • Marriott Hotel, 1717 Broadway, in Manhattan, NY

It is especially fun to see our products installed in culturally iconic buildings.

  • Philadelphia Museum of Art in Philadelphia, PA
  • Yankee Stadium in Bronx, NY
  • White House Kitchen in Washington, DC
  • Carnegie Hall in Manhattan, NY
  • National Cathedral, Washington, DC

It never fails to make me proud to see our products in so many different types of structures truly making life easier for people every day.