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Louis "LJ" Blaiotta, Jr. on Monday, November 26, 2018 at 12:00:00 am
56 Leonard Street, NY, NY
Zero Clearance Door
Imagine walking into the ground floor of your condo complex, brushing past the concierge desk as you make your way toward the elevator. You press the button to take you up to your unit on the tenth floor. Seconds later, the door opens and you step out into your foyer. You are immediately greeted with breathtaking views of the NYC skyline through your 14-foot tall wall-to-wall windows and you think to yourself, “It’s good to be home!”
Columbia Elevator helped make this imagination a reality at New York’s 56 Leonard St. condo. This luxurious building was designed by one of the world’s most renowned architects, Herzog & de Meuron, and has garnered the nickname, “the Jenga building.”
Looking back, we also made the job a reality for Schindler; initially, they didn’t think they could sell it. The architects’ design called for elevators with 36” openings, but Schindler only builds door operating equipment for openings that are 42” or wider. Schindlers internal sales reps were conditioned to just look at their quotation chart, say, “Sorry, we don’t carry this” and move on to the next potential job. A call to Columbia led to a little out-of-the-box thinking to use Schindler’s 42” wide equipment but restrict the doors to open just 36” on the 42” track.
There were several features that Columbia had to consider when designing elevator solutions at 56 Leonard.
For the Penthouse Floors with a single elevator entry to each apartment:
For the lower-level floors with two, or even four, units per floor, the elevators have regular, fire-rated UL entrances on the sliding door. Here we were able to provide support with a different design puzzle: include a built-light fixture into each entrance by using a “reverse” transom.
All of this was possible because Columbia Elevator was involved early on in the design phase. The architects liked the sleek and modern look so much that they decided to carry the look throughout the rest of the building. Everywhere - from the concierge desk to the pool and fitness center - features the same trim. In fact, my Estimating, Engineering, and Production teams like to say that the interior of 56 Leonard in NYC, was “elevated” because of Columbia’s creativity and design expertise!
If you have unique design issues for your elevators, contact our Customer Service Director or your Account Representative early in the process and we can successfully support your next project.
Louis "LJ" Blaiotta, Jr. on Monday, November 12, 2018 at 12:00:00 am
Columbia Elevator Director of Engineering Klever Calderon works closely with our Estimating Team. If you have any unique design requests, give Klever a call to discuss your needs.
In my last blog entry, The Estimator: A Key Contact for Columbia Elevator Customers, I talked about how our Estimators and Account Representatives partner with the customer to execute an accurate quote for any job. For our regular customers seeking quote for basic jobs that require little customization, our Customer Service team provides access to a special tool: Columbia’s online pricing system.
For customers with access to this tool, the system prompts the customer to answer several global questions. Typically, it’s as simple as adding quantities to questions about specifications - like finish and configuration. Once all customer information and specification criteria are entered, the tool totals up all the selected options. The quote can then be viewed and printed in a format that can be sent directly to the customer.
Follow-up is done by Columbia’s Estimators, who review the quote and verify all content to be certain that the information is accurate and complete. For example, the Estimator or customer needs to explain, comment on, or qualify certain conditions or exclusions so that we all understand exactly what has been priced and what Columbia Elevator can provide customers. When Columbia is awarded an order for a job that was quoted online, the information gathered by the tool is sent to our Engineering team to generate submittal drawings.
For more complicated quotes or cases where the basic online pricing tool cannot adequately address complex design scenarios, Estimators utilize a price sheet and work directly with our customer to understand all aspects of a job. Because there are many variables, a more manual process and often a phone call is more efficient for ensuring the customer is getting a quote for exactly what he needs.
Working directly with an Estimator or an Account Representative is best suited to price orders that are vast in scope or range over a few years with multiple phases, many buildings, and shafts. For some of our largest jobs - such as the LAX project we handled for OTIS involving multiple shafts in different buildings with installation over a period of years - we created excel spreadsheets to keep track of all the shafts with the varying finishes and configurations. This approach provided customers with an easy-to-digest history of pricing adjustments according to specifications changes and time-line updates.
Our Estimating Team and Account Representatives are happy to help you with ordering online or manually. You can contact us at email@example.com or call our Director of Customer Services at (305) 693-4239 X 2233.
Louis "LJ" Blaiotta, Jr. on Monday, October 29, 2018 at 12:00:00 am
The Columbia Elevator Estimating team, including our Account Representatives, plays a critical role as the primary contact to our customers. While we use the word “estimate,” what this team actually provides customers with a “quote” or the price that we would charge a customer for the scope of work identified. The “estimate” is the price the customer considers final (pending any change orders).
To provide accurate quotes to our customers, the Estimating Team is armed with all relevant information needed for a successful order. Necessary information from our company and the customer includes:
During this information gathering stage, Estimators may go beyond gathering information from the drawings or specs by reaching out to the customers directly. Sometimes it requires qualifying the information multiple times before everyone is confident that the information provided is accurate. It is a lot of work, and it must be performed quickly to meet Columbia’s internal Key Performance Indicator (KPI) of getting estimates back to the customer within 48 hours.
You can reach out to our Estimating Team at our web page or just pick up the phone and give us a call at 1-888-858-1558.